EMPLOYEE ASSISTANCE PROGRAM

The most valuable asset of the organization you work for is you. Both you and the organization benefit when the employee and their family have easy access to services that deal with personal issues we all face at varying times in our lives.

Personal issues can cause stress, anger, anxiety, abuse or sadness and make daily living more difficult. Problems vary in their intensity, but more difficult problems can best be solved with professional assistance.

Your organization may establish a free Employee Assistance Program with Peninsula Mental Health Services and Peninsula Addiction Services to address personal problems occurring both at home and work. 

WHAT IS EAP?

The EAP is a confidential and voluntary program sponsored by the organization you work for to provide counseling and referral services. All discussion with the EAP behavioral health professionals are protected. Within the limitations of strict State and Federal Law, the details of your discussions may not be released to anyone without your written permission. Participation in the EAP will not jeopardize your job in any way. 

WHAT CAN I EXPECT FROM MY EAP?

You or a family member can call directly to make an appointment with and EAP professional. The clinician will help you assess the problem, provide short term counseling when indicated, make referrals to other professional services when needed and follow up to make sure that you received quality services. EAP services are short-term and solution-oriented. Appointments are available within one week unless an emergency requires immediate attention.

WHAT KIND OF PROBLEMS DOES YOUR EAP HELP YOU WITH?

The professionals at Peninsula Mental Health and Addiction Services, are prepared to assist you with issues or problems that can affect your personal health, work performance or family life. Your EAP can help you with problems in the following areas:

HOW MUCH WILL THE EAP COST ME?

There is no cost to covered employees and their families for up to 3 annual EAP visits that are paid for by their organization. Your health insurance benefit may cover the majority of care if additional professional services are needed due to more serious or time-consuming problems.

Employee Assistance Program
for Salisbury Based Companies

Peninsula Mental Health Services (PMHS) can provide EAP services to companies on the Lower Eastern Shore of Maryland to address psychological and substance abuse problems of their employees. Specifications for services provided are outlined below:

1. PMHS can provide 24 hour/7 day-a-week emergency telephone intervention for employees through our established communications system.
2. PMHS will provide an appointment within 7 days of request for an appointment and within 24 hours for non-life-threatening emergencies. Life-threatening emergencies such as someone with suicidal thoughts will be seen immediately in the office or sent to the PRMC Emergency Department. Psychiatric emergencies are not covered by EAP services and will be handled through our traditional mental health services program.
3. PMHS will provide up to 3 EAP visits for employees or their family member once benefit eligibility has been verified.
4. In situations where a problem is more serious than anticipated services will be transferred to PMHS.
5. PMHS will provide immediate critical incident debriefing at the employment site or at PMHS offices within 90 minutes of contact from company designated director.
6. PMHS is willing to provide 4 (45-minute) seminars per year to employees at the work site.
7. PMHS will provide consultation services to supervisors to address problems with employees or company management issues.
8. PMHS will provide EAP brochures for company distribution. PMHS will be reimbursed at contracted rate for no-show appointments.

Warning Signs to Your Organization's Health:

410-860-COPE